Velotric error code list · Velotric

EA1 Error on Velotric

What it means + how to fix it From the brand

Quick answer

EA1 on the Velotric (Discover, Nomad, Summit, Fold, Breeze, Triker, T1, GoMad, Tempo) means “Cell Low Temperature Charging Protection (Unable to Charge Cell).” Most likely cause: the battery has been left in the cold. Try this first: warm the battery indoors.

Try this first

Free, and each takes under 5 minutes.

Warm the battery indoors
Turn it off and on again

In plain English

Lithium batteries limit power when they're very cold and shouldn't be charged below freezing. Warm the battery up indoors before riding or charging.

Step-by-step checklist

Work from the top. Steps go from free and easy to shop jobs. Switch the bike off before touching any connector. Tick each step as you go. Your progress is saved on this device.

1Warm the battery indoorsFree Bring the battery indoors and let it reach room temperature for an hour or two before riding or charging.
2Turn it off and on againFree Switch the display off, wait 30 seconds, then switch it back on. If the code clears, note what you were doing when it appeared, in case it comes back.
3Have the battery testedShop job A shop can test the battery and its protection circuit and tell you if it needs replacing. Never open the battery pack yourself.

Parts you might need

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Only buy a part if the free steps didn't fix it. Always match the voltage and connector type to your bike.

Replacement e-bike battery
Only if a shop confirms your battery is worn out or faulty. Must match voltage, mount and connector.
Match your bike's model first. Ask a shop if unsure.

Still not fixed?

Pages to try next:

When it's time for a shop: if you've worked through every step and the problem is still there, take the bike to an e-bike shop. Bring your notes on when it happens, plus the code.