Velotric error code list · Velotric

E93 Error on Velotric

What it means + how to fix it From the brand

Quick answer

E93 on the Velotric (Discover, Nomad, Summit, Fold, Breeze, Triker, T1, GoMad, Tempo) means “Battery Hardware Abnormal.” Most likely cause: a fault inside the battery or its management system (BMS). Try this first: turn it off and on again.

Try this first

Free, and each takes under 5 minutes.

Turn it off and on again
Reseat the battery

In plain English

The battery has its own management system that watches its cells, temperature and charging. This code means it found a problem inside the battery. Some clear after a restart, but a code that stays needs a shop or the brand. Never open the battery.

Step-by-step checklist

Work from the top. Steps go from free and easy to shop jobs. Switch the bike off before touching any connector. Tick each step as you go. Your progress is saved on this device.

1Turn it off and on againFree Switch the display off, wait 30 seconds, then switch it back on. If the code clears, note what you were doing when it appeared, in case it comes back.
2Reseat the batteryFree Switch off and slide or lift the battery out of its mount. Wipe any dirt off the metal contacts on the battery and the mount, then put it back until it clicks and locks.
3Have the battery testedShop job A shop can test the battery and its protection circuit and tell you if it needs replacing. Never open the battery pack yourself.

Parts you might need

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Only buy a part if the free steps didn't fix it. Always match the voltage and connector type to your bike.

Electrical contact cleaner spray
Cleans dirt and corrosion from connector pins and battery contacts.
View on Amazon

Still not fixed?

Pages to try next:

When it's time for a shop: if you've worked through every step and the problem is still there, take the bike to an e-bike shop. Bring your notes on when it happens, plus the code.