GOTRAX G5 and G6 error codes · GOTRAX G5 and G6

E2 Error on GOTRAX G5 and G6

What it means + how to fix it From the brand

Quick answer

E2 on the GOTRAX scooters (G5, G6) means “Handlebar failure.” Most likely cause: a fault in the handlebar controls: the throttle, a brake lever sensor or the display unit. Try this first: check the throttle springs back.

Try this first

Free, and each takes under 5 minutes.

Check the throttle springs back
Check the brake levers spring back
Switch off and restart

In plain English

The brand's list calls this a handlebar failure. It usually points to the throttle, a brake lever sensor or the display on the handlebar.

Step-by-step checklist

Work from the top. Steps go from free and easy to shop jobs. Switch the scooter off before touching any connector. Tick each step as you go. Your progress is saved on this device.

1Check the throttle springs backFree With the scooter switched off, press the throttle and let go. It should spring fully back on its own. Make sure nothing is pressing on it.
2Check the brake levers spring backFree Squeeze and release each brake lever. Both should snap fully back. A lever that stays slightly pulled can make the scooter think you're braking.
3Switch off and restartFree Turn the scooter off, wait 30 seconds, then turn it back on. If the code clears, note what you were doing when it appeared, in case it comes back.
4Contact support or a service centerShop job If the code stays after these checks, stop riding and contact the brand's customer support or an authorized service center. Don't open the deck, battery, controller or motor: most scooter batteries and controllers aren't user-serviceable.

Still not fixed?

Pages to try next:

All GOTRAX scooters (G5, G6) codes

When it's time for a shop: if you've worked through every step and the problem is still there, contact the brand's support or an authorized service center. Bring your notes on when it happens, plus the code.

Words on this page: Controller Throttle