Error 00800 on E Ride Pro SS 3.0 & Mini

In plain English

The system cuts or limits power to protect the battery when it gets too low. Charging usually clears it. If it shows soon after a full charge, the battery or charger needs checking.

Work from the top. Steps go from free and easy to shop jobs. Switch the bike off before touching any connector. Tick each step as you go. Your progress is saved on this device.

1. 1Charge with the original chargerFree Charge the battery with the charger that came with the bike, on a hard surface away from anything flammable, and stay nearby. Never use a different charger.
2. 2Switch off and restartFree Turn the bike off with its key or power switch, wait 30 seconds, then turn it back on. If the code clears, note what you were doing when it appeared, in case it comes back.
3. 3Check the outside of the battery (don't open it)Free Look at the battery case only. If it's swollen, cracked, leaking, very hot or smells, don't ride or charge it, move it away from anything flammable if it's safe to, and contact your dealer. If it smokes, get everyone out and call 911.
4. 4Contact an authorized dealerShop job If the code stays after these checks, stop riding and contact an authorized dealer for your brand. The battery, motor, controller and high-voltage wiring are for trained technicians only. Don't open them or unplug high-voltage connectors.